Terms & Conditions

PUREFLO HOME SOLUTIONS, LLC 

By setting a day and time for work to be completed you are agreeing to a legally binding contract for work to be performed.

TO AVOID A $50 FEE please have payment ready for technicians upon completion of services. Payment received after the service date will be subject to a $50 late fee, additional days are subject to interest as well as late fees

This estimate is an approximation and is not guaranteed. Actual cost may change once all project elements are finalized or negotiated. Prior to any changes of cost, the client will be notified.

Services. Upon acceptance, we will perform the services described in this estimate. Any additional services requested by you and not included in this estimate will incur additional charges.

Schedule. The services will be completed and will be made in accordance with the schedule agreed upon.

Changes. Changes in the specifications, quantities, schedule or other aspects of the services that are requested or approved by you do not become binding unless accepted in writing. Any such changes may result in additional or increased charges, and you agree to pay such increased charges.

Taxes. You will be responsible for payment of all applicable federal, state and local taxes.

Payment Terms. All invoices for services covered by the estimate are payable upon completion of work or date stated on the invoice.

Late Charges; Interest. Any invoices not paid by you on the date of completion may bear interest after the due date until the invoice is paid. We charge a 5% interest rate monthly. All invoices overdue by 90 days will be sent to collections.

We abide to all of the statements stated on this estimate - Service Terms and Conditions.

If applicable, client agrees to authorize us on their property for the purposes of performing the services stated on this estimate. Client understands that although we try our best to provide you with an accurate timeframe, there is no set timeframe for the completion of services and several visits to the property may be required. The time stated on your appointment is just an arrival window, we will be sure to contact you when we are on our way.  We also have permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Client agrees to allow us to utilize any photos, descriptions, reviews, quotes, texts or videos of the property for marketing purposes.

By inquiring about our services or doing business with us, you are giving your consent to receive notifications and messages (e-mail or text) regarding our promotions or services.

Cancellation policy - We understand that changes to schedule and cancellations may be necessary. Notification of more than 48 hours before service is required to avoid a $50 cancellation fee to provide adequate time for us to schedule someone else in the booked time slot. 

NO NOTICE OF CANCELLATION OR CANCELLATION WITHIN 24 HOURS WILL RESULT IN CHARGE OF THE FULL WORK ORDER AMOUNT

At Pureflo Home Solutions, we prioritize the protection of our clients’ property and utilize only safe methods for all our services. By agreeing to have work performed, you acknowledge and accept the following:

 1. Our techniques, equipment, and procedures are designed to prevent harm to well-maintained properties.

 2. Any damage that may arise during the service, in the absence of proven negligence or accidental incidents on our part, is attributable to pre-existing conditions on the property being serviced.

 3. You have had the opportunity to ask questions and fully understand these terms before agreeing to this waiver.

 4. This agreement is made voluntarily, and you acknowledge any risks associated with the service.

Again, we appreciate you agreeing to these terms and conditions as we only set them in place to ensure everyone's safety and satisfaction. If you have any questions regarding these Terms and Conditions, please reach out to us.

You can be confident, that our goal is to provide you with the highest quality of service! We look forward to working with you!

PREPARING FOR YOUR SERVICE:

Window cleaning - Please ensure all windows are easily accessible from both sides of the window with no obstructions. Screens can be removed by our technicians at no cost however Pureflo Home Solutions is not responsible for damage occurring from screen removal and replacement. 

Pressure Washing and Deck Cleaning - Please ensure all surfaces to be cleaned are easily accessible, all electronics including lighting is turned off and if exposed to the area where washing will occur, remains off for 48 hours to prevent electrical damage to components. All vehicles must be moved 50 ft away or further from surfaces to be cleaned. Animals and pets are ok however please respect our technicians, their comfort and ability to preform their service 

Soft Washing Roofs or Siding - All vehicles must be moved 100 ft or further from location where surfaces will be cleaned. Animals must be kept inside for this service

SMS Terms & Conditions

1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations.

2. Program frequency: Message frequency will vary depending on the conversation and your online website request.

3. Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us from the Contact Us page on our website.

5. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.

6. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy.

Effective Date

This Privacy Policy is effective as of 2025-01-01